E-Learning
Business Skills, Leadership and Employability Suite
CPD Approved & ILM Accredited
TikTok for Business
This online E-Learning TikTok for Business course will give you an overview on the history of TikTok, its user demographics and the three business benefits offered by the platform. TikTok is one of the world’s fastest growing social networks and is available in over 150 markets with over 1 Billion users each month.
LinkedIn for Business
The online LinkedIn for Business E-Learning course covers the key aspects and business benefits of LinkedIn – the world’s most popular professional social networking platform. LinkedIn focuses on business connections and growth and has over 810 million members around the world, spanning 200 countries and territories.
Social Media Marketing
This online Social Media Marketing E-Learning course examines the main social media platforms, and their use as marketing tools. In particular, we’ll look at Facebook, Instagram and LinkedIn.
Cyber Security
This short online Cyber Security E-Learning course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the Cyber Security online course will identify potential ‘cyber threat actors’ who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations.
Facebook for Business
This Facebook for Business course will show you how to use Facebook effectively for your business. It starts by examining Facebook’s history and its phenomenal growth to almost 3 Billion active users. You’ll learn how to set up and optimise your Facebook Business page. We’ll show you how to create an effective Call to Action, organise your page tabs and create and build your follower count by sharing engaging content.
Instagram for Business
This online Instagram for Business E-Learning course starts by exploring the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness. You’ll learn how to set up an account and build and optimise a Business Profile during this Instagram for Business online course.
Twitter for Business
Twitter is a social media platform used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. People also use it for the social aspect – to chat and share information with friends. There is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.
Customer Service
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met.
Search Engine Optimisation for Business
Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.
Conflict Resolution in the workplace
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict. Then there are the intangible costs such as a reduction in loyalty, commitment, motivation, teamwork and morale.
Equality, Diversity, and Discrimination
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
Time Management
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have.
Stress Managment
The Health and Safety Executive states that ‘work-related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.
Presentation skills
This Online Presentation Skills course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these and go over good practice and provide some practical advice that you can put to good use the next time you have a big presentation to make.
Disciplinary Procedures
This Online Disciplinary Procedures E-Learning course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. This Disciplinary Procedures course allows leaders and managers to feel confident that they are enacting disciplinary procedures correctly and within the context of employment law.
Anti-Harassment and Bullying
This Anti-Harassment and Bullying E-Learning course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Leadership Skills
The online Leadership Skills training then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. The e-learning course then moves on to discuss developing teams including and team members by looking at the role leaders play in this.
Negotiation
This online Negotiation E-Learning course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
Sexual Harassment in the Workplace
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however, it should not be happening, and all workers are protected by law from sexual harassment.
Managing Sickness and Absence
This Online Managing Sickness and Absence E-Learning course will help you to understand the different types of absence and Identify ways of measuring absence. The Managing Sickness and Absence online course covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The Managing Sickness and Absence course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Project Management
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. There are many tools and approaches to managing projects, from a simple ‘to do’ list, to complex methodologies.
Sales Skills
This Online Sales Skills E-Learning Course will give candidates a great understanding of Sales Skills. The Sales Skills online course will cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.
Objective setting
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.
Developing Good Employee Relations
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
Effective Delegation
This Online Effective Delegation E-Learning course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more
Managing Meetings
The Managing Meetings online course examines factors that make meetings great and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. The Managing Meetings E-Learning course also covers some of the ways you can handle any problems that may arise.
The Principles of Performance Management
In any organisation, the traditional strict command and control model wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.
Developing Teamwork
This online Developing Teamwork E-Learning course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. The Developing Teamwork online course then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. The Developing Teamwork course finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team
Introducing GDPR
This online Introducing GDPR E-Learning course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.
Introduction to Emotional Intelligence
This online Introduction to Emotional Intelligence e-Learning course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. The Introduction to Emotional Intelligence online course will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. The Introduction to Emotional Intelligence course contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Licensed Premises Staff Training
The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is important for anyone working in licensed premises to have a basic understanding of these laws and how they apply to them. This online Licensed Premises Staff Training E-Learning course starts with an overview of UK alcohol licensing laws and the importance of the four key licensing objectives. The Licensed Premises Staff Training online course will also discuss mandatory conditions, which are compulsory for all licensed premises and looks in detail at the major issue of age verification.
Preparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This Preparing for a Job Interview short online course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
Problem Solving in a Workplace
This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination.
Banksman Training
This online Banksman E-learning course will cover common vehicle reversing accidents and the crucial role played by the banksman. The Banksman online course will also look at the controls and actions that can reduce the likelihood of such accidents.
Classroom Courses
We offer a range of health and safety training from our classroom based IOSH and CITB courses
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